Refund Policy

At FixMyTVStream, we strive to provide transparent and reliable third-party streaming support services. This Refund Policy explains when refunds are offered and how you can request one.


1. Services Covered

This policy applies to all support services purchased directly from FixMyTVStream through our phone support team or website.


2. When Refunds Are Available

Refunds may be granted under the following circumstances:

  • Service Not Delivered: If you were charged but did not receive the service you paid for.

  • Technical Issue on Our Side: If we are unable to provide the service due to internal technical problems.

  • Duplicate Charge: If you were billed more than once for the same service.


3. When Refunds Are Not Available

Refunds will not be issued in the following cases:

  • If the issue lies outside the scope of services we provide (e.g., account cancellations, billing disputes with Paramount/Peacock).

  • If the troubleshooting steps were provided but did not resolve the issue due to limitations outside our control (e.g., internet provider problems, device hardware failure).

  • If you did not follow the instructions given by our support agent.

  • If more than [X days — e.g., 7 or 14 days] have passed since the service was delivered.


4. How to Request a Refund

To request a refund, please contact us within [X days] of your transaction:

📞 +1 (555) 123-4567
📧 support@fixmytvstream.com

Please provide:

  • Your full name

  • Date and time of service

  • Phone number used to call us

  • Payment reference or receipt (if applicable)


5. Refund Processing

  • Approved refunds will be issued to the original method of payment.

  • Processing time may take 5–10 business days, depending on your bank or card provider.

  • We will notify you by email once your refund has been processed.


6. Disclaimer

FixMyTVStream is an independent third-party support service. We are not affiliated with, endorsed by, or acting on behalf of Paramount Global, Peacock, or their affiliates.

Refund requests related to official subscriptions, billing, or account charges must be directed to the official Peacock or Paramount customer support teams.


7. Contact Us

For any questions about this Refund Policy, please contact:

FixMyTVStream :📞 +1 (555) 123-4567
📧 support@fixmytvstream.com